Security & Responsible Disclosure

Security & Responsible Disclosure

At SAVERS HOMESTORE, we take the security of our website, systems, and customer information seriously.

We support responsible disclosure and encourage security researchers to report potential vulnerabilities in a professional, ethical, and lawful manner.

If you believe you have identified a security issue on savershomestore.co.uk, please report it according to the guidelines below.

Responsible Disclosure Guidelines

When reporting a potential security issue, please:

  • Allow reasonable time for investigation and resolution before public disclosure

  • Avoid accessing, modifying, or sharing private customer data

  • Do not disrupt services, systems, or website functionality

  • Do not exploit vulnerabilities for personal, financial, or malicious purposes

  • Comply with all applicable laws and regulations

How to Report a Security Issue

Please include the following information in your report:

  • A clear description of the vulnerability

  • Steps required to reproduce the issue

  • Technical details, screenshots, or supporting evidence where applicable

Security reports should be submitted to:

📧 contact@savershomestore.co.uk

Please do not contact individual staff members directly regarding security matters.

Our Commitment

We take all legitimate security reports seriously and are committed to maintaining a secure environment for our customers and services.

  • All valid reports are reviewed carefully

  • Issues are prioritized based on severity and risk level

  • We aim to respond within a reasonable timeframe

Policy Updates

We may update this Security & Responsible Disclosure Policy as our website, services, or security practices evolve.

Contact Information

If you have any questions regarding this policy or security-related matters, please contact us:

SAVERS HOMESTORE

📍 46-48 Bellhouse Rd, Sheffield S5 6HN, United Kingdom

📞 +44 7448 006659

📧 contact@savershomestore.co.uk

🌐 savershomestore.co.uk